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Here is our FAQ

Why do I have to pay German VAT?

Even if you are from an EU country, the US or some other place in the world, you have to pay German Value Added Tax (VAT) for the conference fee. The reason is that the conference is held in Germany and all "proceedings" occur within the country. There is no way that someone could claim that a good is being shipped outside of Germany.

For example, when staying in a hotel in Germany, the bill is VAT-taxed as well. So, unfortunately, the VAT issue is out of our hands.

If you attend on behalf of a company then your tax official can tell you if and how to get the VAT back.

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How do I pay using a bank transfer?

Bank transfers usually take about three working days to be processed. There are a couple of reasons why your transfer may not appear immediately in your online account.

First, you may have placed the order after the bank has processed their orders for the day (not all banks process even online banking immediately).

Second, we usually check our bank transfer records every day, but on some days this may not be possible.

On the day the bank transfer arrives in our bank account, we will process the payment and record the exact amount we received. If there is a gap between the amount paid and the amount due, the difference will be requested.

If you do not see your payment processed within eight working days, then something has gone wrong. But please remember, eight working days means: either from Monday to Wednesday the next week, or Tuesday to Thursday the next week, and so on. Usually payments will be processed much faster, but please do not contact us earlier regarding bank transfers.

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Do the online invoices consider German tax laws?

Yes. The invoice shows:

The invoice obeys the rules as described in ยง14 Abs. 4,5 UStG (just in case you are interested in some details)

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